EU Customer Orders
Please note that we are not set up with the EU IOSS System yet (Import One Stop Shop) and depending on costs to set up our website on this system (which seem to be quite high) may not be for some time. This means you will incur VAT charges (at your countries rate) on importation of an order made through this website and potentially additional administration charges depending on your country's rules.
Can I Avoid These Charges?
If your order is below 150 EURO (including delivery):
You may wish to purchase our products from our Etsy store. Etsy is set up with the IOSS and so purchasing items through their website means you will not have to pay any additional charges upon the importation of your order (they are integrated in the sale on their website). However, our products are slightly more expensive on Etsy in order to cover their fees.
If your order is above 150 EURO (including delivery):
No matter where you buy (Etsy or our website) the charges will be paid on importation of the package. It will most likely be cheaper to buy directly from us as the price will be 10% cheaper than on Etsy and you will have to pay the VAT upon importation of your order regardless of whether it was made on Etsy or our website.
We apologise for any inconvenience this may cause but hope you continue to shop with us in the future. We wish the above rules were not a reality as much as the next person!